EVENT
SUPPORT
The backbone of successful functions, ensuring every detail runs seamlessly from planning to execution
Further Education & Training Certificate l SAQA 67461 l NQF LEVEL 4
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EVENT SUPPORT
The CATHSSETA accredited Further Education and Training Certificate in Event Support (SAQA ID 67461; old ID 64470) is designed for individuals working in or aspiring to enter the events industry, providing the essential knowledge and practical skills needed to support event organisers and suppliers effectively. This qualification equips learners to perform key administrative and operational functions across a wide range of event types, including business conferences, festivals, tourism promotions, sporting events, and government functions. Learners gain an understanding of the events industry, customer service, and regulatory requirements such as safety and risk management. By preparing learners to deliver efficient event support and ensure customer satisfaction, this qualification enhances employability, promotes professional standards, and contributes to the growth and sustainability of South Africa’s dynamic events and tourism sectors.
COURSE CONTENT
Theory:
- National and international events industry.
- Different types of events contexts and protocols.
- Various events stakeholders.
- Relevant legislation and regulations / permits.
- Professional conduct and ethics.
- Diversity in South African society and cultural awareness of various groups in South Africa.
- Relevant aspects of the South African Constitution.
- Principles of customer service.
- Different event genres and elements of an event.
- Occupational health and safety.
- Strategies and methods for meeting customer needs and expectations.
- Programme design based on objectives.
- Developing an operations plan for an event/recreation programme.
- ...and many more.
Practical:
- Execute event support tasks according to the work schedule.
- Perform administrative and support activities for a promotion.
- Manage emergency incidents.
- Perform event security and direct crowds at an event.
- Process petty cash, payments and banking transactions.
- Determine and co-ordinate logistical arrangements for an event.
- Implement and maintain personal and team task lists.
- Arrange and finalise dates for a meeting/event.
- Arrange and book venue and catering for a meeting/event.
- Make travel, car hire and accommodation arrangements.
- Design a simple event/community recreation programme based on the results of the needs analysis.
- Prepare all entry/registration forms and tickets.
- Prepare a budget for the event.
- Develop a contingency plan.
- Co-ordinate the implementation of a simple event/community recreation programme.
- Evaluate and review a simple event/community recreation programme.
PRICE
from R14 500.00 per person (incl. VAT).
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COURSE STRUCTURE
Duration: 8 to 12 months.
Certification: Drum Beat Academy and CATHSSETA Certificate.
Entrance Requirements:
- Mathematical Literacy and communication on NQF Level 3 (Grade 11).
- Learners should have a good comprehension of English.
- Reading and writing skills are required.
Assessment:
- Questionnaires on theory.
- Assignments on workplace implementation.
- Practical assessment on all aspects of research, design, planning, co-ordination & evaluation of an event.
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