ROOM ATTENDANT SKILLS PROGRAMME
Master the skills to ensure clean, comfortable, and welcoming guest rooms in any hospitality setting
HSP/RmAttd/2/0012 l NQF LEVEL 2
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ROOM ATTENDANT
The Room Attendant Skills Programme is a CATHSSETA accredited skills programme designed to equip learners with the practical housekeeping skills required in accommodation establishments. The programme covers preparing beds, handling linen, servicing guest bedrooms, bathrooms and toilet areas, deep cleaning floors and soft furnishings, and servicing self-catering kitchen areas.
Learners are also trained in the correct handling and storage of cleaning equipment and materials, maintaining health, hygiene and professional appearance, and ensuring safe and secure working environments. The programme integrates theory and workplace-based learning to prepare learners for employment as room attendants in hotels, lodges, guesthouses, and other accommodation facilities.
COURSE CONTENT
- Prepare beds and handle linen and bed coverings.
- Service toilets and bathroom areas.
- Service guest bedroom areas.
- Handle and store cleaning equipment and materials.
- Deep clean floors and soft floor coverings.
- Service self-catering kitchen areas and equipment.
- Describe layout, services and facilities of the organisation.
- Maintain a secure environment.
- Maintain a safe working environment.
- Maintain health, hygiene and professional appearance.
PRICES
Inhouse: R6 720.00 per person (incl. VAT).
Distance: R4 550.00 per person (incl. VAT).
Inhouse Learning - For groups of 8+ people at your venue.
Distance Learning - Workbooks sent electronically, with guidance from Assessor.
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COURSE STRUCTURE
Inhouse Duration: 4 Days.
Distance Learning Duration: 4 Weeks.
Certification: Drum Beat Academy and CATHSSETA Certificate.
Entrance Requirements:
- Learners should have a basic comprehension of English.
- Basic reading and writing skills are required.
Assessment:
- Practical assessment on servicing a guest’s bedroom in a hotel, lodge or guesthouse.
- Questionnaire on theory.
- Assignment on workplace implementation.
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